RevGuard


RevGuard's OCO Crushes Competition With Speed 10x Faster

BOULDER, CO--(Marketwire - March 22, 2011) -  RevGuard®'s OCO® (Optimized Customer Outcome®) service speed upgrade makes OCO the fastest fully integrated IVR-based system in market.

 

RevGuard's OCO System (www.revguard.net/oco.html) recently dramatically upgraded its API, hosting server speeds and Internet bandwidth capacity. The OCO System now provides full data interface, customer record query and record-driven optimization path direction in less than 1/100th of a second. The speed is unparalled in automated customer path interface and direction.

 

Read More...


RevGuard OCO System Hits 1 Million Users

BOULDER, CO--(Marketwire - February 21, 2011) - At 1:06pm on Saturday, February 19th, the One Millionth caller flowed through RevGuard®'s OCO® (Optimized Customer Outcome®) Service.

 

RevGuard's OCO System (Optimized Customer Outcome) dramatically improves the profitability of Ecommerce companies, particularly continuity and installment payment companies, by optimizing their customer service experience through A/B and multivariate testing.

 

Read More...


Lime Light CRM Continues Leadership Role in CRM Space With Integration of the RevGuard OCO System

BOULDER, CO--(Marketwire - December 21, 2010) - Lime Light CRM finishes up the decade with a game-changing partnership with RevGuard's OCO (Optimized Customer Outcome®) System.


"There's only a handful of new technology platforms each year that make a huge impact in our industry. This is one of them! I'm proud and honored to be part of it," commented Rick Del Rio, CEO & Founder at Lime Light CRM. "RevGuard's OCO System is going to help our clients manage their customer service in ways that will help them expand their business and substantially increase their profitability."


Read More...